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SolveIT Latest News - Autumn 2008

Small Business Server 2008

Official launch date announced:
November 12, 2008, is the official launch date for Windows Small Business Server 2008 and Windows Essential Business Server 2008.

Windows Small Business Server 2008 is an all-in-one server solution designed to help you keep your data more secure and your company more productive. It provides many of the features used by larger companies, such as e-mail, Internet connectivity, internal Web sites, remote access, support for mobile devices, file and printer sharing, backup, and restore—all at one affordable price.

                                            Click here to learn more about Small Business Server 2008

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March 2008


Solve IT open Limerick Offices

SolveIT are proud to announce the opening of their new offices in Limerick.

Conveniently located in Eastlink Business Park on the Ballysimon Road,  we are now providing "Premier IT Services" to the residents and businesses of Limerick city and county. We opened our Limerick offices in March and look forward to establishing a strong customer relationship with our  Limerick clients.
Office hours will be from 9am - 6pm, Monday through Friday.


Contact our Limerick Office


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Solve IT Newsletter - Autumn 2007 Edition

New Entry to the POS Market

After several years of research Solve IT is proud to offer a new Point of Sales (POS) system. We have finally found a system able to meet all of the demands of our customers.


This POS system is designed to be simple, fast and easy to learn. It's compatible with the industries scanners, printers and cash drawers. Solve IT POS is available in three interface styles. Each operates with a bar code scanner, keyboard and mouse. Our Graphical Display interface allows you to use a Touch Screen monitor or a regular monitor with mouse. The graphical display makes ringing up sales fast and easy for you and your employees.

Ring up sales by scanning a bar code, a click of the mouse or a touch of your finger (Touch Screen). Your items are automatically arranged by category. The Business Style display provides a more traditional and powerful method of ringing up sales.

Versatile and cost-effective retail POS software for business. This new Retail Point Of Sale software makes it faster and easier to perform inventory control management and point of purchase retail.

Our point of sale system turns any PC into a smart inventory management system that will increase your profits. It will improve your overall operations, especially in inventory tracking and retail management.

Solve IT POS lets you ring sales, print fully itemised receipts or invoices, receive and track inventory, track who your customers are and print sales reports, including reorder reports.

Easy to Learn: Designed for first time users, pull-down menus and touch screen software make electronic point of sale easy to use. For a transaction, the operator scans the bar code label or keys in the transaction and, with a few keystrokes or use of a touch screen, can produce a fully itemised receipt. As each transaction is completed, the products sold are automatically deducted from the inventory.

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Windows Vista v's XP

Thinking about making a move to Windows Vista? We all know that Dell and HP both recommend Windows Visa. But we recommend waiting until the release of Service Pack 1 before considering the upgrade. Here are some things to think about.

Our experience is that Vista is resource intensive and if your current computer is 5 or more years old it my not support Vista. Microsoft tells us that Vista will run on less than 2GB of ram. But as a practical matter we have found that 2GB of Ram is a requirement for business customers to be happy.

Additionally Vista requires a faster processor than does Windows XP. The first shop prior to upgrading should be Windows Vista Upgrade Advisor which can be found at: http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/upgradeadvisor.mspx

The Windows Vista advisor will help you determine if your Windows XP based PC can run Windows Vista. This small software tool will examine your computer and create an easy-to-understand report of your compatibility issues.

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Top 10 Features of Windows Server 2008

We at Solve IT are currently testing Windows Server 2008 – Beta. There are a myriad of both subtle and fundamental differences in the basic architecture of Windows Server 2008, which could dramatically change not only the way it's used in the enterprise, but also the logical and physical structure of networks where it's the dominant OS.
The abilities to consolidate servers, to manage hardware more effectively, to remotely manage hardware without the graphical traffic, and to radically alter the system security model, could present a more compelling argument for customers to plan their WS2K8 migrations now, than the arguments for moving from Windows 2000 to Server 2003.

#10: The self-healing NTFS file system: Ever since the days of DOS, an error in the file system meant that a volume had to be taken offline for it to be remedied. In WS2K8, a new system service works in the background that can detect a file system error, and perform a healing process without anyone taking the server down.

#9: Parallel session creation: The new session model in both Vista and WS2K8 can initiate at least four sessions in parallel, or even more if a server has more than four processors. If you've got a Vista machine where this architecture change actually was introduced, and you've got multiple Media Centre extenders, those media centre extenders are going to be able to connect up to the Media Centre in parallel. "So if you have a media centre at home, and you send all their kids to their rooms and they all turn on their media extenders at the same time, they're going to be streaming media faster from their Vista machines then if you had Media Centre on a XP machine."


#8: Clean service shutdown: One of Windows' historical problems concerns its system shutdown procedure. In XP, once shutdown begins, the system starts a 20-second timer. After that time is up, it signals the user whether she wants to terminate the application herself, perhaps prematurely. For Windows Server, that same 20-second timer may be the lifeclock for an application, even one that's busy spooling ever-larger blocks of data to the disk.

#7: Kernel Transaction Manager: This is a feature which developers can take advantage of, which could greatly reduce, if not eliminate, one of the most frequent causes of System Registry and file system corruption: multiple threads seeking access to the same resource.

#6: SMB2 network file system: With media files having attained astronomical sizes, servers need to be able to deal with them expeditiously. Microsoft claims that in internal tests, SMB2 on media servers delivers thirty to forty times faster file system performance than Windows Server 2003. Yes, Microsoft is really claiming a 4000% boost.

#5: Address Space Load Randomization (ASLR): Perhaps one of the most controversial added features already, especially since its debut in Vista, ASLR makes certain that no two subsequent instances of an operating system load the same system drivers in the same place in memory each time.

#4: Windows Hardware Error Architecture (WHEA): That's right, Microsoft has actually standardized the error - more accurately, the protocol by which applications report to the system what errors they have uncovered.

#3: Windows Server Virtualization: Even pared down a bit, the Viridian project will still provide enterprises with the single most effective tool to date for reducing total cost of ownership...to emerge from Microsoft. Many will argue virtualization is still an open market, thanks to VMware; and for perhaps the next few years, VMware may continue to be the feature leader in this market.

#2: PowerShell: At last. For two years, we've been told it'll be part of Longhorn, then not really part of Longhorn, then a separate free download that'll support Longhorn, then the underpinning for Exchange Server 2007. Now we know it's a part of the shipping operating system: the radically new command line tool that can either supplement or completely replace GUI-based administration.

#1: Server Core: Here is where the world could really change for Microsoft going forward: Imagine a cluster of low-overhead, virtualized, GUI-free server OSes running core roles like DHCP and DNS in protected environments, all to themselves, managed by way of a single terminal.



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Guide to Support Options

Everyone needs help with their computer at some point. There are many free resources available on the Web, as well as many computer experts who volunteer their time to help people. You may have a friend who works with computers who can help you with your problem, or you may be eligible to receive free professional support from your computer manufacturer or from Microsoft. Lots of options are available for common Microsoft Windows XP support issues, and the list below provides a recommended order for finding the answers you need.

Start at the top of this list and work your way down until your problem is fixed:

1. Help and Support Centre: The Help and Support Centre is your first stop for troubleshooting problems with Windows XP or programs built into Windows XP, such as Microsoft Internet Explorer and Microsoft Outlook Express.

2. Microsoft online help and support: The definitive source for help on Microsoft operating systems and programs, this Microsoft Web site includes information for solving almost any software-related problem.

3. Friends: If you have friends who are computer savvy, they can connect to your computer across the Internet to fix a problem or show you how to do something. Sometimes the quickest way to solve a problem is to ask friends for help. But if your friends aren't nearby, it can be difficult for them to walk you through the problem over the phone. In this case, you might want to use Remote Assistance.

Tip: If your friend says that your problem cannot be fixed, or suggests you buy additional hardware or software, seek a second opinion. People often have different ideas about how to solve a problem.
Remote Assistance allows a friend to connect to your computer across the Internet, with your permission, of course. Once connected, your friend can see your desktop and applications as if your friend were sitting next to you. You can then demonstrate the problem, and your friend can control your keyboard and mouse to help you solve it. Remote Assistance is also great for online computer tutorials.

4. Support newsgroups: Other people have probably experienced the same problem you are having. Free support newsgroups let you search for similar problems and post questions that can be answered by knowledgeable volunteers.

5. Computer manufacturer support: Most computer manufacturers offer online chat and phone support.

6. Microsoft support: While your computer manufacturer should always be your first line of support, you can contact Microsoft for pay-per-incident support.

Tip: Many problems can be solved by restarting your computer and installing updates from Microsoft Update. If you're experiencing a hardware problem, try troubleshooting the problem.



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Solve IT is Growing

We have two new service engineers, Chris and Joanne, and a newly formed marketing department. We all wish Chris and Joanne a very special welcome. Both of these individuals have extensive IT experience.

We plan to publish this newsletter quarterly in order to keep you, our customer, up to date on what is new in the information technology world and more specifically what is new in the Solve IT world.

As always we welcome your comments and questions. Please feel very free to contact us at 052 82535 or by email at info@solveit.ie.

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